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800-420-3050

 
 
Insurance Client Workflow Process


1)  To assign a new claim, you may send the claim assignment via preferred claim 
     handling software, i.e., Scene Access, Process Claims, etc. or submit a new assignment
     by simply clicking the link below as well as fax or email.

Click here now to submit a new assignment. >>>>>>>Submit Assignment

2) 
Upon receipt of vehicle owner contact information Alliance will call the owner and set
     up
an inspection appointment as soon as possible. We will also submit new claim status 
     to the inside adjuster daily.

3)
  Once the vehicle has been inspected the appraiser will
 complete a damage estimate      
     as well as a written report at once and forward all information, reports and photos to  
     the inside adjuster.        
        
       
- Photo Protocol: Four corner shots, License Plate, VIN, odometer, measured damage, 
         points of Impact, detailed damage photos, unrelated prior d
amages and interior on 
         potential total losses.
       
       ***Alliance will write per your company's guidelines verbatim and utilize partial        
           refinish operations and Paintless Dent Repair where
applicable. 

4) 
All desk review supplements will be completed free of charge, however, supplements
requiring a physical re-inspection will be billed accordingly. Once completed, supplements will be sent to the respective insurance carrier as soon as possble.
     
     Supplements for concessionary items such as required labor rate & part price increases  
     typically do not require a physical reinspection however, photos from the shop of
     vehicle in repair process can be obtained by request.

    
    
All part price increases will be accompanied by an invoice from the part supplier.


 5)
 If any vehicle is a total loss Alliance will inform the insurance carrier as soon as it is
      known and utilize the insurers preferred market valuation service if requested (i.e.  
      CCC, Autosource) as well as fill out all applicable forms. Alliance can also complete 
      an ACV work-up if necessary.

Please continue to the next page for our current coverage area.


 



               
  
       www.I-CAR.com            www.NADAGuides.com

Alliance Collision Appraisal Company
York, PA 17402
Info@acappraisal.org
Ph: 800-420-3050  Fax: 281-596-4425

© 2018 Alliance Collision Appraisal Company  All Rights Reserved